+30 2810 811 400

Privacy Policy

Last updated: June 2026

This policy explains how JK Tours collects, uses and protects your personal data when you visit the website. jk-tours.gr or book a vehicle.

Data Controller

JK Tours, Agia Pelagia, 71500 Heraklion, Crete.
Telephone: +30 2810 811400 and +30 6972890792
Email: [email protected]

What data do we collect?

Booking details: name, email, phone, dates and location of pickup/delivery, vehicle, flight number (when you provide it).
Payment details: card payment is made through Stripe. We do not store your card details.
Website usage data: traffic and advertising performance statistics, through cookies, if you give your consent.

Purpose and legal basis

Execution of the reservation (contract): to complete and manage the rental.
Contact (legitimate interest / contract): for confirmations, questions and support.
Statistics and advertising (consent): only if you accept the relevant cookies.

Cookies

We use necessary cookies for the operation of the website and the booking form. With your consent, we also use statistics and advertising cookies (Google Analytics and Google Ads). You can accept or reject non-essential cookies from the consent pop-up message, and change your choice at any time by deleting your browser cookies.

Who do we share data with?

Stripe — processing card payments.
Google (Analytics, Ads) — statistics and ad measurement, with your consent.
Mailgun — sending a booking confirmation email.

We do not sell your personal data to third parties.

Data retention

We retain the reservation data for as long as necessary to perform the contract and for our legal tax obligations. Statistical data is retained in accordance with the Google services settings.

Your rights

According to the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, portability and object to the processing of your data. To exercise your rights, please contact [email protected]. You also have the right to file a complaint with the Personal Data Protection Authority (www.dpa.gr).

Safety

The website operates with HTTPS encryption and payments are made through Stripe's certified infrastructure.

Contact

For any issue regarding your personal data, please contact us at [email protected] or +30 2810 811400.

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4.5

65 reviews on Google

L Lara Cgn

Super friendly gentleman. You can rent a car here very easily and for a great price. Despite a flat tire, we were helped immediately without any further costs. I am happy to recommend it to others.

M Maciej Supel

Quick and hassle-free. We've rented a car twice, and the formalities were handled very nicely and efficiently. Prices are the same as with other companies. I recommend them.

C Christine Haegele

Excellent and friendly service, booking went perfectly.

A Adrian Zajac

Very professional service. They have a lot of new cars. I recommend them.

J Jens Koelzer

The service was excellent again this year, thanks to Siggi and the advantage of having a German-speaking staff member on site, which allowed us to exchange tips for excursions. We'd gladly do it again.

H Helen Struts

I had a great experience with this car rental company in Crete. The service was excellent and hassle-free. We needed a car unexpectedly and managed to get one very quickly without any deposit. During the rental, a headlight stopped working, but the manager solved the issue promptly and efficiently...

A Anke Jahnke

A superbly organized car rental company, always going the extra mile to make the impossible possible. They were consistently friendly, humorous, completely uncomplicated, and comfortable. The cars were in good condition and available to suit individual needs. Many thanks to Siggi for your fantastic…

A Agata Szczeszek

We rented a car from JK for a week while staying in Agia Pelagia. Everything went smoothly from the very beginning of the booking process. The staff was very friendly and helpful, and the selection of cars was large, so everyone could find something for themselves. I highly recommend JK Car Rental 😊

T Tanja Pirrong

We (my daughter, her boyfriend, and I) spent eight days in Agia Pelagia and decided to explore on the evening of our arrival. We discovered JK Rent a Car and spontaneously went in. Surprise! Sigrid, a German-speaking employee, was able to arrange a car for us that very evening. We didn't pay anyt...

C Clement Marmin

This agency is fantastic! The woman picked me up from the hotel reception with the car and took me to her office to finalize the contract. Their responsiveness and customer service were excellent. The agency managed to find us a car the same day, even though we requested it the morning of our flight...

K Kai Blasius

We were extremely satisfied! Siggi was immediately kind, friendly, and competent, and had great tips for excursions, shopping, etc. – simply top-notch service. The entire process was completely straightforward? a necessary rebooking/extension was easily arranged, and returning the rental to the a…

M Malek

It was great! Excellent advice, everything went very quickly and without any red tape.

M Miss Davis

I would not hesitate to use JK Rental again. Sigrid is so accommodating, she picked us up on our holiday and drove us to get our rental car and sign contracts etc., and the last day collection was arranged around our times. Sigrid is welcoming and friendly and will take care of all your needs. Th…

J Johannes Obrigewitsch

Nice people, nice prices

О Olesya Auditor

The prices are the lowest, the staff is very friendly

S Stef Hölscher

I've been renting cars from JK Tours for years, and I have to say: they're fantastic. Sigrid, who speaks German, is a real gem: always friendly, always eager to fulfill every wish, and always with a smile. I live half the year in Crete and have always rented cars from JK Tours for our visiting gu…

d Domi Lewandowska

Great service and super friendly customer service. It was our first time renting a car so they were very helpful with everything and explained everything very well and calmly :) Also great small car.

Γ Gabriel Asik

Everything was perfect. Excellent service! I recommend it for rent in Heraklion

O Olesja Foos

Top service - highly recommended! Everything went smoothly, exactly as promised. The handover was quick and easy. We especially want to commend Siggi's friendly advice – she was incredibly helpful and had great tips for excursions in Crete. We were completely satisfied with the car and the service...

A Albertine Schmidt

We were already extremely satisfied with the rental car, and when we needed a transfer to the airport at short notice, Siggi arranged that as well. Everything worked out perfectly. We definitely recommend this car rental company!

R Ralf Grandt

I rented a car here during my vacation. The process was very straightforward, the car was a perfect fit for my vacation, and it was also affordable. A highly recommended service—I'd be happy to use it again!

A Aurélien

Renting a car for two days, everything went well, no complaints.

T Tabea L

Sigi, a very reliable and dedicated German employee, works there? I can highly recommend her.

H Hamish Knox

Great service from helpful staff and a nice car at a competitive price. Whats not to like, would certainly use them again.

O Uncle Toto

Fair prices. PS Off-season, a Panda costs €180 for 10 days. We've been renting cars from this rental company every summer and fall since 2015. Their consistency speaks for itself. Depending on the rental period, the price has been around €25, except for fall 2021. We'll be back again this year,…

S Simone Michalla

Friendly, uncomplicated - everything to my complete satisfaction and I would gladly use them again.

M Metamoul

Customer service 10/10 New cars 10/10 + travel services!

I Insa Wegener

I found JK TOURS in Agia Pelagia, Crete, to be an excellent car rental company. The staff member provided professional, flexible, and genuinely friendly service: Thank you for your uncomplicated and reliable support, Siggi.

C Claudia Nabring

This year we traveled to Agia Pelagia. We contacted JK Tours and Travels to rent a car and were impressed with their service. The cars are nice and clean, the price is reasonable, and Ms. Siggi is very professional. A very nice person who made our car rental formalities pleasant, quick, and unco…

L Limitless

The prices are reasonable. We rented a VW Up with a lady who was staying at the hotel. We received the car keys, and a quick check to report any defects. Once we had the contract, we were off exploring! The car keys were returned to us after the rental, with no surprises. I had opted for the comp...

K Knud

Excellent car rental service. Thanks to Sigrid for the reliable, straightforward, and flexible advice and assistance. Highly recommended!

H Hanane Rahhali

We rented a vehicle for the first time by email for 5 days which was brought back to Heraklion airport, to visit the west coast of the island, and returned it to the agency in Agia Pelagia. Then, we decided on the spot to take another vehicle for 7 days to visit the other side of the island. Ever…

j John Dallimore

Hired a car from JK Tours for four days during a recent trip. Efficient and friendly service, nice little car, map of the island and reasonable rates. Always available to help if needed, too. When we received a parking ticket (they did warn us about parking in Heraklion!) they did all the admin f…

M M “Saxo” B

Everything's fine. It was nice to be served in my native language. 🇵🇱👍🏻

B Bernard D

Agia Pelagia agency. A warm welcome. Sigrid is clear, precise, and efficient. Excellent value for money. She allowed us to return the car only the next morning when they opened. Another evening we could enjoy!

G Gregoire Fauconnier

Excellent agency that I highly recommend. The staff are welcoming and particularly helpful. Thank you.

T Thomas

Fair prices, fast service, and everything was perfect! 👍 Siggi speaks German and gave us excellent advice and explained everything very well. We felt very well taken care of, and everything went smoothly. Thank you for everything!

T Tomasz Wiertelak

Very friendly staff, hassle-free car pickup. No problems returning the car. We had an issue with a dead battery, but the employee arrived at the hotel parking lot within 15 minutes. It's worth purchasing additional insurance.

A Alexander P

For 3 days €100 Nissan Micra, cars are washed, vacuumed, everything is clean.

O Oxymau Bazzaro Svigatch

Very kind and helpful staff, competitive prices. We recommend it.

A Aurore Narore

Absolutely fantastic! The rental company is incredibly reliable. The rental car was perfect, and the return process was seamless. Plus, the prices are extremely reasonable (€120 for 5 days).

L Linda

We were able to rent a small car here without any problems? prices were typical for the area, and making a reservation was also no problem.

M Marco Francone

Fantastic! Marco

Y Youssef Shehada

It couldn't be better, picked up from the airport and taken to my apartment. 👍

B Betty Heuss

Sigi is very friendly and helpful. We spontaneously needed a car. She was able to rent one to us very easily even though it was high season. Thank you!

S Sven Groening

Very good car rental company. The prices are completely reasonable. We were able to rent a car spontaneously, even without prior notice. Very friendly service. The car was absolutely perfect, and everything worked out perfectly. I highly recommend JK. Everything was handled very fairly. Thank you...

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